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Rose-Marie Mastroianni

Rose-Marie Mastroianni

Client Relations Liaison

Rose-Marie was born and raised in Connecticut. Originally from Bethlehem, CT she now lives in Waterbury with her two teenage children.

Rose Marie is one of our client relations liaisons. She is the first team member you will see at our West Main Street location. She always greets our clients with a smile. She enjoys assisting people and goes the extra step to assure no one leaves unhappy. Rose-Marie is a team player and has a passion for helping the clients and staff alike.

Prior to her becoming a part of our team, she worked in an array of customer service-based positions. She came to us with over ten years of administrative support staff experience within the education and medical office fields as well as many years of service in retail. After graduating Nonnewaug High School Rose-Marie attended Goodwin Institute and graduated as a certified ICD-9 coder, and medical office administrative assistant.

When she is not at work, Rose-Marie’s favorite past times are travelling to Rhode Island to hang out at the beach with her children or relaxing by the pool at her parent’s home where she grew up in Bethlehem.

She also enjoys listening to all genres of music, loves being a Mom and an aunt, and especially loves spending time with her family and friends making memories.

Recent Reviews, Testimonials, & Stories

  • Thanks

    “Thanks to Nick and everyone for the help.”

    John

  • Thank you

    “Very attentive staff, helpful and always keeping me updated no matter what. Very pleased.”

    Ashley

  • “This just shows that you do well and became a part of what is going on. Not just repeating, showing in what is happening to me. I always feel that I’m special when I have a need or question and this just proves you all do too.”

    Jack

  • “I am very happy to have BJM and staff as a part of my extended family. Thank you for all you have done to assist me now and in the future.”

    Michelle

  • God Bless You

    “Thanks to all the staff for your help in the most professional manner.”

    Mark